SMS Communications
By providing your mobile phone number through our website, service request forms, or other communication channels, you consent to receive SMS text messages from Soo Hipp Plumbing and Drains regarding your inquiries and the services you have requested.
These messages may include:
- Appointment confirmations
- Appointment reminders
- Service updates
- Technician arrival notifications
- Estimate follow-ups
- Customer support communications
- Review requests after completed services
Message frequency may vary depending on your interaction with our business.
Message and data rates may apply according to your mobile carrier’s plan.
You can opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications from us unless you opt in again.
For assistance, reply HELP or contact us directly at (310) 697-5822.
SMS Consent
SMS consent is collected only through our website forms, service request forms, or other direct interactions with our business.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We use your phone number solely to provide the communications you have requested or that are necessary to deliver our services.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers that assist us in operating our business, such as:
- Customer relationship management (CRM) platforms
- Appointment scheduling software
- Payment processors
- Website hosting providers
- Email and SMS communication providers
- Analytics providers
These service providers may access your information only as necessary to perform services on our behalf and are contractually obligated to safeguard your information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.