Effective Date: July 24, 2026
Welcome to Soo Hipp Plumbing and Drains (“Company,” “we,” “our,” or “us”). By accessing our website, requesting our services, or communicating with us, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.
Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of the website.
You may not:
- Attempt to gain unauthorized access to our systems or website.
- Use our website for fraudulent or unlawful activities.
- Copy, reproduce, or distribute website content without our written permission.
- Introduce viruses, malware, or other harmful code.
Plumbing Services
Soo Hipp Plumbing and Drains provides residential and commercial plumbing services. Service availability, pricing, scheduling, and response times may vary depending on your location, technician availability, weather conditions, and other factors.
Submitting a service request does not guarantee an appointment until it has been confirmed by our team.
Estimates
Any estimates provided are based on the information available at the time and may change if additional work, materials, or unforeseen conditions are discovered during the service.
Payments
Payment is due according to the terms agreed upon at the time of service. We reserve the right to refuse or discontinue services for unpaid balances or fraudulent transactions.
Appointment Scheduling
Customers are responsible for providing accurate contact information and ensuring reasonable access to the service location.
If you need to cancel or reschedule an appointment, please notify us as soon as possible.
Intellectual Property
All content on this website, including text, graphics, logos, images, and other materials, is the property of Soo Hipp Plumbing and Drains unless otherwise stated and is protected by applicable intellectual property laws.
Limitation of Liability
To the fullest extent permitted by law, Soo Hipp Plumbing and Drains shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content, security, or privacy practices.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
SMS Terms of Service
By providing your mobile phone number and opting in to receive SMS communications from Soo Hipp Plumbing and Drains, you agree to receive text messages related to your interactions with our business.
These messages may include:
- Appointment confirmations
- Appointment reminders
- Service updates
- Technician arrival notifications
- Estimate follow-ups
- Customer support communications
- Review requests after completed services
Message Frequency
Message frequency may vary depending on your service requests and interactions with our business.
Message and Data Rates
Message and data rates may apply based on your wireless carrier’s plan.
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you provide new consent.
Help
For assistance, reply HELP to any SMS message or contact us directly at (310) 697-5822.
Consent
Your consent to receive SMS messages is voluntary and is not a condition of purchasing any goods or services from Soo Hipp Plumbing and Drains.
Disclaimer
While we strive to keep all information on this website accurate and up to date, we make no warranties regarding the completeness, reliability, or accuracy of the information provided.
Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised Effective Date.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Soo Hipp Plumbing and Drains
Phone: (310) 697-5822
Website: https://soohippplumbing.com/
Serving Torrance, Cerritos, and surrounding South Bay communities in California.